Privacy Policy

Our principles when dealing with your personal data:

We will never sell or share the information or data you provide to us without your permission
We will take all reasonably necessary steps to ensure that your data is treated securely

Data you provide to us

The information you provide to us include your email address, lucky number and the password of your choice. This forms the necessary data required for you to be a member of the Website and use its features.

During registration of an account, we capture additional details such as the Internet Protocol address (IP), date and time of registration and the source from where the user was referred to us (Google search, a referral by another user or other).

While you use your account, we capture details of your activity on the Website to help improve the security of your account (details of your last login, activity and others).

All the above form the ‘Account Data‘.

How we use your personal data

We use your data to provide you the ability to use the features of the Website. We will also use the data to detect fraudulent behaviour.

The data we hold for you may be used to contact you by email, telephone, post or text message (where appropriate and we hold such data for you).

Providing your personal data to others

We will never share or provide your personally identifiable data to third party services unless we have your permission to do so or as outlined in this policy.

Your data may be shared between other websites that are owned by Tweet AI

We will share your data when required by law or a court order.

Security of personal data

All data your provide to us is stored on secure server space and no unauthorized individuals or groups will have access to it.

Your password is securely encrypted with a one way encryption system and you are the only one who can decode the password by knowing it.

All staff or employees of Tweet AI, where necessary, may gain access to the data you provide to us for the purposes of the Website‘s operation or communication with you.

We may transfer, store and process your data outside of the European Economic Area ("EEA"). When we do so, we will take all reasonably necessary steps to ensure this is done in a secure way.

While we will do our best to ensure security of your data by following security best practice, ultimately transfers or communication over the Internet may not be completely secure. We cannot guarantee the security of data transferred through the Website.

If we become aware of a data breach, we will contact all the individuals we believe were affected.

Notifications

You agree to receive essential system generated email messages such password resets, email address confirmation and others sent to you based on the actions you carry out on the Website.

It is not possible to unsubscribe from system generated email messages.

We may also send you other type of notifications such as daily reminders, news, offers and others, the preferences can be managed from the footer of the email message.

Communication

Any messages, phone calls and text messages sent to us by you may be stored in CRM systems indefinitely. We will read and reply where appropriate or necessary to any communication received from you.

We track the emails that we send to you to monitor and assess the effectiveness of them and the Website‘s operational aspect.

Third party services

We utilise various third party service providers. We use a number of third party services to track usage and monitor performance of the Website. Google Analytics provides us with demographical data in addition to other aggregated anonymous data.

Each service provider has their own Privacy policy.

Google Analytics
Facebook
Moneytease
Twitter
Hotjar
Tradedouble
Tradetracker

You can opt-out from Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=

You can opt-out from Hotjar here: https://www.hotjar.com/legal/compliance/opt-out

Updating information

You have the right to update the information we store about you by logging into your account and visiting the Settings page.

Please contact us for any questions about this policy by using our contact page in the bottom of the Website.

Updates and/or changes

Please check this policy on a regular basis for updates.

Policy last updated:
6 June 2024